We accept returns and exchanges within 14 days of delivery. The item must be unused and in its original condition.

Non-returnable items include:
– Custom orders  
– Veils in custom colors (excluding white, ivory, soft white, black)  
– Silk flowers  
– Embroidered items  
– Earrings

Return shipping costs are the buyer’s responsibility.

Exchanges are accepted within 14 days, provided the item is unworn and in original condition. The buyer covers return and reshipping costs.

If the original order qualified for free shipping, a flat €8 shipping fee will be deducted from the refund to cover original delivery costs.

If a product cannot be returned, this will be clearly stated in the product listing.